When should I order my stationery?

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We recommend booking your stationery order as soon as possible to secure your preferred dates as we have a limit to the number of clients we can accept per month. This is particularly important if you plan on adding finishing touches to your stationery. By planning ahead and booking your stationery early, you can enjoy peace of mind and focus on other aspects of your wedding planning.

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How many save the dates / invitations do I need?

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We recommend counting an invitation per single person, couple and family/household. Then add 10% for extras.

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How long will it take to make my stationery?

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The typical timeline for our semi-bespoke wedding stationery is between 4-6 weeks from booking to posting. It is important to maintain communication, adhere to deadlines, and promptly approve drafts to avoid delays. See our step by step order guide.​

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Do you offer an express service?

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Yes, subject to availability we may be able to provide an express service where your stationery is required within 4 weeks. An express charge of £150 will be applied.

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How much will my stationery cost?​

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This will depend on the number of guests you plan on inviting, the collection and finishing touches you choose, and your budget. We will provide three price options when you submit a personalised quote request to give you options that suit your style and budget. 

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Can I order a sample?

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Yes, of course! We have a limited amount of sample boxes available to purchase from our online store. Whilst our samples are standard and are not personalised, they will however give you a feel for our style.

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What does semi-bespoke mean?

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Semi-bespoke means that you have the opportunity to select a house collection design of your choice and personalise elements to make it truly unique to your taste and wedding theme. Clients can choose a range of finishing touches to enhance the final look! These include; a selection of luxury coloured envelopes, font styles, font colours, wax seals, embossment designs, paper finishes, ribbon finishes, twine finishes, belly bands, vellum jackets, as well as, envelope addressing.

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Is there a minimum order?

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Yes, we have a minimum spend of £500 which can include both before the day (save the dates and invitations) and on the day stationery. 

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How do I book?

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Get in touch to request your personalised quote. Confirm within 30 days of receiving your quote that you wish to book in. Upon receipt we will send you a deposit invoice to settle and as soon as it has been received your booking will be confirmed in our diary. More details can be found here.

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How do I pay?

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After you have confirmed you wish to book with us, we will send you a non-refundable deposit invoice which will include electronic bank transfer (BACS) details. After your drafts have been approved, the remaining balance will be sent you via a final invoice which will include bank details for payment. Please note we are unable to confirm bookings or undertake any work until payments have been received.​

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I'm not sure how to word my stationery, can you help me?

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Yes, of course! Should you need some help, we can definitely guide you through this. Just let us know which tone you're looking to set - relaxed or formal?

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Can I change my order?

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Yes, additional stationery can be added prior to going to print but no less than your original order. It's important to remember that making changes to your order can create a delay in you receiving your stationery.

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Can I cancel my order?

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If you decide not to proceed with your order, the deposit paid is non-refundable. This will cover research and work carried out to date, as well as taking into account we may have refused work on the basis of you being booked in and will have lost business.

 

If you cancel after we have gone to print, you will not be entitled to a refund as we will have carried out the work.

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Will you assemble my order?

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Yes, if you wish us to do so. We will assemble and place invitations into envelopes ready for you to add postage and send on to your guests. 

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How will my order be delivered?

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All UK orders are delivered free of charge.

 

Local orders: If you are located within the Aberdeen / Aberdeenshire area, your order will be delivered by hand.

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UK orders: For those outside the local area but still within the UK, we use Royal Mail Tracked and Signed (48 hours) or a similar courier service to deliver your stationery securely.

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International orders: For clients outside the UK, shipping fees and arrangements will be discussed and agreed upon at the time of booking. Please note clients are responsible for any customs or duties that may apply.

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Do you deliver to outside of the UK?

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If you are outside of the UK, please contact us directly for more details.

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​For any other questions or queries, please contact us. 

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Many thanks.​

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Charlene x